Consumer Protection

As a Higher Education provider, Southern Regional College complies with the Consumer Rights Act (2015) and Competition and Markets Authority (CMA) requirements. Our policies and procedures are compliant with the legislation and are written to protect your rights as a consumer of our service. More information can be found on the links below:


A full guide to your rights as a consumer is available here: https://www.gov.uk/government/publications/higher-education-guide-to-consumer-rights-for-students

Have you got all the course information that you need?  https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/411672/Students_rights_course_info.pdf


Have you had unexpected changes to your course? https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/411673/Students_rights_course_change.pdf


Do you think you are being treated unfairly?  https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/411675/Students_rights_unfair_treatment.pdf