BUSINESS ADMINISTRATION Level 3 Diploma Apprenticeship

Level 3
Apprenticeship
Newry Campus
City & Guilds

Overview

The City & Guilds Level 3 Apprenticeship in Business Administration is a one year course for those who want to work in administrative support roles in private sector organisations or apprentices who want to improve their administrative and supervisory skills.

Apprentices must be employed between 21-40 hours per week and attend theory class in the College for one full day per week. Applications are welcome from both school leavers and mature students. Employment is compulsory and a valuable part of the programme where apprentices will be given opportunities to work in administration with local employers. Apprentices should endeavour to seek their own employment prior to commencement of the course.

Throughout this apprenticeship, participants will acquire a deep understanding of various business administration practices, processes, and systems. They will learn to effectively manage administrative tasks, collaborate with team members, and contribute to the smooth operation of a business. Participants will develop their organisational skills, communication abilities, and problem-solving capabilities, essential for success in the business world.

To be eligible to enter ApprenticeshipsNI 2021 funded Level 2 / Level 3 apprenticeship provision, a person must meet all of the following criteria:

Have attained the upper limit of Compulsory School Age:
1. A 16 year old who is entitled to leave school after the statutory leaving date of 30 June, or a 17 year old who leaves school/Further Education (FE) College during the month of June, will be permitted to enter ApprenticeshipsNI from the first Monday in July.
2. A school leaver/FE College leaver who is 17 years old and who leaves before 1 June can be admitted to ApprenticeshipsNI 2021 at any time after leaving school or College.
Be either an existing employee in a new job role that requires a substantial amount of learning and skills development, or a new employee in (or about to take up) a permanent paid employment offer, including a specific start date as detailed on the Delivery Agreement and confirmed by the employer.
Be employed by a company that has a base in Northern Ireland and is registered as an employer with HMRC and be contracted to work a minimum of 21 hours per week (which includes day release/off-the-job directed training) with one employer. Directed training must be paid as part of the apprentice’s contracted hours.
For this programme applicants must have achieved 4 GCSE's at Grade C or above (including Math and English GCSE or equivalent e.g. Essential Skills Numeracy and Communication).
Have the potential to successfully complete all the requirements of the appropriate Level 2/Level 3 apprenticeship framework.
Meet any health requirements (e.g., colour vision) specific to the occupation of their choice.
Pass any entry tests specified by the relevant sector/employer and approved by the Department.
Applicants with a previous level 2 or 3 qualification in the same occupational area may not be eligible for participation in a similar occupational area at the same level. This will require approval by the Department.

Employers may apply their own criteria during recruitment. However, only those potential apprentices who are assessed as capable/committed to achieving the full requirements of an apprenticeship framework will be recruited.

Attendance at Individual or Group Pre-Entry Advice Sessions (IPEAS and GPEAS) may be required. These interviews may take place either on campus, via telephone or video call (Microsoft teams) and will play an important role in the selection of all courses.

Modules

Communicate in a business environment
Manage personal and professional development
Principles of business communication and information
Principles of administration
Principles of business
Produce business documents
Store and retrieve information
Using email
Using spreadsheet software
Prepare and deliver a presentation
Employee rights and responsibilities
Principles of social media
Employee rights and responsibilities

Assessment in the apprenticeship is based on completion of thirteen modules, three of which are assessed by multiple choice exam and the remainder by assignment. Apprentices will demonstrate their skills in tasks such as organising meetings, managing projects, and producing business documents. Regular feedback and guidance from mentors and instructors will support their learning and progression throughout the programme.

Successful students may wish to pursue further qualifications to advance their careers in business administration.

This Level 3 in Business Administration can help students' succeed in a support role in any size or type of organisation. Job roles secured may include; Secretary, Receptionist, Administrator, Personal Assistant, Office Supervisor/Team Leader or Manager.